Well, I finally did get the robots installed and running last night. However, in order to do so, I had to completely remove the anti-virus software from my system. As a computer professional, I would never advise anyone to do that, and I am extremely uncomfortable with it.
I did finally get responses back from FRWC's support staff, though I was less than thrilled with the response time. The response to both of my problems was "Disable your anti-virus software." Which I had already figured out, but it's nice to have confirmation that that is the problem.
However, since this is my main workhorse machine, on which I do a lot of my work, store all my financial records, correspondence, pictures, etc., I am extremely uncomfortable leaving it running with no virus protection. I have told their support department that, and we'll see what they say.
Meanwhile, I wait for results. The robot has only been running since 10:00 last night, but overnight it hasn't done any thing yet. I'll watch it for a while and see. And meantime, try not to do anything else on that computer that would expose it to threats from the internet.
Stay tuned...
I did finally get responses back from FRWC's support staff, though I was less than thrilled with the response time. The response to both of my problems was "Disable your anti-virus software." Which I had already figured out, but it's nice to have confirmation that that is the problem.
However, since this is my main workhorse machine, on which I do a lot of my work, store all my financial records, correspondence, pictures, etc., I am extremely uncomfortable leaving it running with no virus protection. I have told their support department that, and we'll see what they say.
Meanwhile, I wait for results. The robot has only been running since 10:00 last night, but overnight it hasn't done any thing yet. I'll watch it for a while and see. And meantime, try not to do anything else on that computer that would expose it to threats from the internet.
Stay tuned...
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